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UX Research
I conducted user research that guided the development of the information architecture and user flows.
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Interactive Dashboards
Designed intuitive interfaces allowing employees to track benefits, submit claims, and access personalized recommendations.
Mobile Optimization
Ensured a seamless experience across devices for on-the-go access.
My approach
Platform X
South Africa’s leading Employee Benefits Platform focusing stakeholders on tangible member outcomes.
Old Mutual
UX Design
Impact
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Increased employee engagement with self-service tools.
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Reduced dependency on HR support for benefits-related queries.
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Improved user satisfaction through a more intuitive and accessible platform.
About
Old Mutual needed a digital platform to enhance employee access to benefits information and services. The goal was to improve engagement, simplify navigation, and ensure employees could easily find and understand their benefits without relying on HR support.
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